This policy outlines our personal information handling practices.  If you give us personal information, we will treat it according to this policy.

Types and uses of personal information.
Your personal information is used in the following ways:

• Account Information. These tell us more about who you are, how to contact you, and your shipping and preferred payment agent. 
• Customer Feedback and Support. Provides a mechanism for requesting information from XTAL. Also used to tell us how we can improve our products, services and site designs.
• Email Correspondence. Used to raise and respond to issues and inquiries of all types. Also used to distribute information about XTAL, our products and services.
• Transactions. Shows which products and services you have requested.

We will only use your personal information in the ways specified when it was collected.  We will not subsequently change the way in which we use your personal information, unless you consent to the new usage.

Security measures.
We protect the personal information you share with us.  Access to your personal information is limited to people who need it to do their job.

We collate information for Authorized third party agents who have the facilities to provide fully secure financial transactions. This information will be requested of you by whatever secure payment facility you choose during the checkout process.

Other authorized third party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company.  We only provide third party agents with the minimum amount of information needed to complete the requested service or transaction.  We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.

Data Retention.
XTAL will not retain your personal information longer than is necessary for the purposes for which it was collected.

Children's privacy.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.  XTAL encourages parents to go online with their kids. Here are a few tips to help make a child's online experience safer:

• Teach kids never to give personal information, unless supervised by a parent or responsible adult.  Includes name, address, phone, school, etc.
• Know the sites your kids are visiting and which sites are appropriate.
• Look for Web site privacy policies.  Know how your child's information is treated.

Cookies.
The XTAL website uses cookies for the purpose of storing purchase items in the shopping cart.  This cookie expires on termination of the session.